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March 28, 2016 - Our agreement is the culmination of many months’ (nearly a year!) worth of work from a team of physical therapists and occupational therapists. It includes some major victories for providing better patient care through maintaining the number of appointments available throughout each week, while allowing for some increased opportunities to incorporate video and telephone appointment types into our practice, all while increasing the average “Call Back Time” (aka CBT or “charting time”) from 200 minutes per week up to 300 minutes per week!